Conditions d’utilisation

Terms of Service

Effective Date: January 1, 2026

Welcome to Viking Hills. By using our website (https://vikinghillsus.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms apply to all users of the site.

  • We reserve the right to update, change, or replace any part of these Terms at any time. Any changes will be effective immediately upon posting.

  • It is your responsibility to review this page periodically for updates.

2. Products and Services

  • All products are subject to availability and may have limited quantities.

  • We reserve the right to modify, update, or discontinue any product at any time without prior notice.

  • Product images and descriptions are as accurate as possible, but slight variations may occur due to the handcrafted nature of our products.

3. Orders and Payment

  • By placing an order, you agree to provide current, complete, and accurate purchase information.

  • Payments are processed securely through Shopify’s payment system. We do not store your full credit or debit card information.

  • Prices, promotions, and availability are subject to change without notice.

4. Shipping and Delivery

  • Each product is handmade with care. Please allow 2–4 business days for order processing.

  • Orders are shipped via DHL with delivery typically taking 6–7 business days.

  • Free shipping is provided on all orders.

  • For full shipping details, see our Shipping Policy.

  • For questions, contact us at support@vikinghillsus.com.

5. Returns and Refunds

  • Our return policy lasts 30 days. Items must be in their original condition, unused, and in original packaging.

  • To start a return, please contact vikinghills7@gmail.com. Approved returns will include a shipping label and instructions.

  • For damaged, defective, or incorrect items, contact us immediately.

  • Refunds will be processed within 2 business days of approval. For more details, see our Return Policy.

6. User Conduct

By using our website, you agree not to:

  • Use the site or services for any illegal or unauthorized purpose.

  • Transmit viruses, malware, worms, or any code of a destructive nature.

  • Violate any applicable laws or regulations in your use of the site.

7. Privacy

  • Any personal information you provide is governed by our Privacy Policy.

  • By using our site, you consent to our collection and use of your information as described.

8. Limitation of Liability

  • Viking Hills, its owners, and affiliates are not liable for any damages arising from the use of our website, products, or services.

  • We are not responsible for indirect, incidental, or consequential damages, including loss of profit or data.

9. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Trade Name: Viking Hills
Phone: +44 7597 775214
Email: vikinghills7@gmail.com
Address: 124 City Road, London EC1V 2NX, United Kingdom
Website: https://vikinghillsus.com